The Real Issues Behind Great Results, Part II

A few weeks ago, I posted the first part of this two part series on understanding the real issues behind great results at your startup.  We went into some deep thinking to get there.

In summary, we talked about how getting great results is a deeper process than merely focusing on the results themselves.  Behind results lies performance, and under performance lies behaviors. Further, under behaviors lies corrected thinking.  We probed the depths of the first two layers of our understanding, RESULTS and PERFORMANCE.  Now let’s focus on behaviors and thinking.

BEHAVIORS – Now we’re getting to the heart of the matter… the individuals’ behaviors that work with us and for us.  You can track stuff, measure things and evaluate products, but real change happens in the changed behaviors of the people around us.  Behaviors speak to our true motivations, truly revealing why we do what we do.  And this section speaks to real leadership too.  To see a change of behavior around us requires that we as leaders change first.  Remember, in our thinking, a change of behavior is the precursor to a change in performance.  So if you want to affect the performance in your company, which will ultimately become great results, then be the leader that exemplifies the behaviors you want mirrored in your people.  Read the books you want them to read, build others up the way you want your people to build others up, and develop a work ethic you want mirrored in those around you.

THINKING – Herein lies the foundation of our businesses – corrected thinking in ourselves and in our people.  Making lasting change in our startups ultimately falls to the real estate between our ears.  Don’t gloss over this point!  Your thinking, and the thinking that each of your team members carries around with them, has the ability to create lasting change, ultimately creating great results in your businesses.  And on the flip side, thinking that is NOT considered at all, or is not corrected, has the power to doom you to mediocre existence the rest of your life… in your family, your church, your relationships and in your business.  What power there is in examining where we lie within the real estate between our ears.  To deal with this issue, I often suggest that our clients go though behavior assessments with the consultant I mentioned in the first article.  This consultant, Dennis McIntee, has the ability to assess who your people really are, why they think the way they do, and how to leverage their own internal thought processes to achieve your company’s goals (but it’s not manipulation).  We can’t get into the specifics here, but allowing a consultant like this to do some “thought surgery” on you and your people will produce a happier workplace, and happier boss (that’s you!), and a more successful mission.

Call me at 1-877-322-9939, or email me at thriveal [at] gmail [dot] com for more info.  When Dennis’s behavior assessments are combined with our firm’s 12 month coaching process for business owners, change happens!  Consider it.

Thanks, Jason M. Blumer, CPA

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Giving back … now?

I know … I know … giving back to the community now!?

When we are in a economic crisis?!?

YES!  Especially now! This is a global issue.  Entrepreneurs can’t find the financing to build their businesses here AND abroad. Its hard to get the financing you need in a third world country even without a global economic crisis.  This is where kiva steps in, they are a non-profit 501(c)3 company that provides mircoloans to entrepreneurs all around the world!  I have already loaned out $50 dollars to one lady and she has only 2 payments left until she is completely paid off.  I just lent out another $25 to another lady today.  No, this isn’t a money making venture.  You could potentially not get your money back … but that’s not the norm. They have a 98.61% repayment rate as of this posting.  The $25 is repaid back to you and you can then lend it to someone else who needs the money.  Its an awesome opportunity to start giving back to the community and ultimately the world!

Who doesn’t have $25 laying around? I know you do! Join the startupstudent.com lending team. Did you know if everyone who follows us on Twitter lent $25 then we would have a total of $212,625 to lend out to people who need it?! Come on. We can do it!


Kiva - loans that change lives

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The Real Issues Behind Great Results, Part I

The more people I hang with, the more I learn.  I just learned some cool things from a consultant that assists business owners with seeing their real problems, and helping them design strategies around eliminating those problems in their business.

His thinking went like this:

Entrepreneurs and business owners want to change RESULTS,

But the problem behind the results is really poor or solid PERFORMANCE,

And hiding behind getting good performance from your business is really individual BEHAVIORS,

But the thing that is really going to change behaviors is really corrected THINKING (I added this last part).

If the above is accurate (and I believe it is), then you can see that if you are solely focusing on results, then you aren’t dealing with the issues that will bring you lasting change in your business (and life!).  You are dealing with symptoms, not the real issues.  That just bites!

RESULTS – These are typically monitored through things/ideas you can measure.  Concrete stuff.  The most popular is dollars.  “Number of hours worked,” “widgets made,” and “gigs performed” are a few more.  If you want these things to improve, then keep reading…

PERFORMANCE – This is the physical output needed to create or increase the things being tracked as results.  If an entrepreneur wants better results, then they most often switch to increase the output created from a higher level of performance.  And this is where a entrepreneur or business owner’s control typically stops.  Let’s face it, you can only enforce or improve what you can see, track or measure.

But insightful entrepreneurs listen to counsel (like this blog) and move to the deeper core issues behind PERFORMANCE and ultimately BEHAVIOR.  Others don’t ever go there because (1) they may not know it’s an issue, (2) they’re too lazy to deal with these issues and take on the hard steps to improve them, or (3) they just don’t care.

Let’s move further… (in a later post).  See you next time.

Thanks, Jason M. Blumer, CPA

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Opportunity

Recently, I was looking at some quotes about business and life in general and I ran across the old unattributed quote: “Opportunity only knocks once”.  Who said that?  Are you kidding?  Opportunity knocks constantly.  Every single day some opportunity crosses in front of you.  Sure, opportunity doesn’t broadside us every day but it’s there.  Much of the time, I think that we don’t hear opportunity knocking.  Guess what?  He doesn’t try and kick down the door.  He taps on the door and refuses to ring the doorbell.  AND we have our iPod headphones in or have a Bluetooth jammed in our ear and can’t hear the tapping on the door.

We have to take the initiative to focus on opportunities.  We have to be listening for them to arise.  A couple of weeks ago I wrote a post called “Why am I NOT doing this?“.  In that post, I said used a quote by Seth Godin:

You don’t have to settle. It’s a choice you get to make every day.

This is one of those choices.  Do you want to continue going along your merry way hoping that that opportunity will kick in the door?  Or… do you want to stop and listen for that ever so slight tap on the front door?  If you put yourself out there… if you listen for the opportunity and are ready to seize it… you’ll be amazed what will happen.  All of a sudden you’ll start seeing potential.  You’ll start tripping over opportunities that you were just walking past before.  Some of them will be good some won’t.  That will be your call.

On my email the tagline is: “You cannot discover new oceans unless you have the courage to lose sight of the shore”.  Is it your time to row out there and lose sight of the shore?  Time to listen for that tap of opportunity and stop saying “If only…”.

What opportunities are tapping on your door right now?  Or… did one knock down the door?  Tell us about it.

Be daring…be creative!

Jeremy

Jeremy Lattimore is the creative problem solving guru behind RefocusingTechnology.com and Borea Systems.  Currently, he’s obsessed with business automation/efficiency and social networks.  His question to you is: “How is your technology making you more efficient TODAY?”.

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MBA to run small business?

Do entrepreneurs need an MBA?

I have read this question and variants of this question so many times.  After attaining my MBA and working in a couple of entrepreneurial ventures I think that I have found the answer to the question.  So… what is it?  It depends on you.

Is there an advantage to having an MBA?  Yes, I believe there is.  You will receive a very broad set of business knowledge when you complete your coursework.  You’ll cover accounting, finance, marketing, and many other necessary topics.  It will provide you with a pretty firm foundation to move forward from.  It will allow you to learn some lessons that other people have already learned without having to go through the same hoops they did.  It will broaden your scope from where you currently are to a lot of different disciplines.  As the technology director at your company have you really dealt with journal entries before?

Will it prepare you to run your own business?  No.  School never fully prepares you for the next step.  When you got that degree in your chosen field, were you ready for your first job?  No.  You learned an immense amount that first month and year.  You probably even said ‘I learned more in my first week on the job than my entire time in college’.  Simply put school is designed to lay a foundation not to train you on the job/business specifics.  The foundation allows you to deal with the specifics.

Now… do you need an MBA to be an entrepreneur?  No.  There are large numbers of very successful entrepreneurs that don’t have MBAs, in fact many didn’t go to undergraduate, or for that matter some didn’t finish high school.  The degrees do not necessarily define the amount of success you will have in business.  They define the foundations you will work from.

I think the answer to this question is simple.  It depends on you.  If you would like to have a broader foundation and maybe learn some things that will potentially smooth out some of the bumps – an MBA may be a good option.  If you would prefer to learn the lessons via the school of hard-knocks, then go to it without any further schooling.

To me the simple fact is that knowledge is power.  How you decide to gain that knowledge is going to be defined by you.

Is an MBA really a waste of time?  Is it really much more valuable than I have described?  Is there another degree that is more important?  Let me know….

Be daring…be creative!

Jeremy

Jeremy Lattimore is the creative problem solving guru behind RefocusingTechnology.com and Borea Systems.  Currently, he’s obsessed with business automation/efficiency and social networks.  His question to you is: “How is your technology making you more efficient TODAY?”.

cognizant
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Why am I NOT doing this?

First off, thank you for all the comments last week on the “Why am I doing this?” post.  The concept of Lifestyle design really makes a lot of sense to me and I am trying to focus more effort on dreaming things into reality.

This morning I was reading a post on Seth Godin’s blog called “On the road to mediocrity” and I started thinking about the opposite view to the previous post: Why am I NOT doing this?

Many times we can come up with all kinds of reasons why we should start a business or why we should freelance.  But then… in the back of our minds… we come up with reasons why we shouldn’t as well.  They might be legitimate reasons like: “The economy is too slow”, “I’ve almost paid off my car”, or “As soon as I finish this class I will”.  In the post by Seth Godin, he makes the following statement:

You don’t have to settle. It’s a choice you get to make every day.

What a great point.  That is exactly the concept that Stephen Covey was talking about when he said “Be Proactive“.  Covey says that your decisions are what put you in the situations that you find yourself.  You don’t have to dislike your job or your boss.  Anything that you are doing, you’re doing by choice.  That’s the same point as Godin’s point.

So what’s stopping you today?  What are you going to do about it?

Be daring…be creative!

Jeremy

Jeremy Lattimore is the creative problem solving guru behind RefocusingTechnology.com and Borea Systems.  Currently, he’s obsessed with business automation/efficiency and social networks.  His question to you is: “How is your technology making you more efficient TODAY?”.

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Why am I doing this?

You started your own business or maybe you’ve just thought about starting your own business.  The question is why?  Why are you going to try starting a business or why did you start a business?  It’s a lot of headache.  Did you start it for the money?  Or maybe the time?  Or was it the freedom?

I am convinced that many people start their business for the freedom and the lifestyle.  Well apparently that concept has a name it’s “Lifestyle Design”.  I have had the opportunity to meet a great blogger named Corbett who writes the Free Pursuits blog and that is his passion and focus.  Corbett goes into serious depth about Lifestyle Design and how to make your focus and life meet that goal.  Obviously there are others who write about this topic, I just chose Corbett because I like his blog and have the opportunity to chat with him over the last couple of months.

The basic idea behind Lifestyle Design is to design your life around your desired lifestyle instead of the 8-5 schedule at a job.  It says to not buy into the common wisdom that you have to have a job in order to make it.  If you begin focusing your efforts on building that lifestyle you’ll find your desired opportunities to create that opportunity.

The definition of this will be different for each person.  Do you want to travel the world and live in different countries, or maybe be able to take month long trip once a year, or maybe just make it to your kid’s sporting events.  Whatever that goal is that is the foundation of your Lifestyle Design.  I recently met with an entrepreneur/city councilman who said that he decided to leave his full time job when he realized that the job he had at the time didn’t fit into his top ten for life’s priorities.  That is Lifestyle Design.

What are your goals?  Not your retirement goals, your lifestyle goals?  How do you want to live the majority of your life?

Be daring…be creative!

Jeremy

Jeremy Lattimore is the creative problem solving guru behind RefocusingTechnology.com and Borea Systems.  Currently, he’s obsessed with business automation/efficiency and social networks.  His question to you is: “How is your technology making you more efficient TODAY?”.

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Idea

I go to college.  College students that I know are … wasteful.  They throw away anything that doesn’t fit in their cars for the way home.  The college that I go to brings in extra dumpsters to fulfill the massive need for dumpster space.

Here’s the idea.  Collect all of those thrown away couches, dressers, book selves etc.  Talk with the campus.  Offer a ‘recycling’ service to the campus.  Selling it that you are doing a ‘green service’ and saving the school money by not having to get as many dumpsters.

Here’s what you have to do:

  • Talk to the school.  See if you can set up a central location.
  • Rent a Uhaul for a day.
  • Pick up the stuff.
  • Rent out a storage location (or put it in your garage).
  • Put the crap in the storage location.
  • Save it until the beginning of school.
  • Put all the stuff on craigslist.
  • Collect the cash.

Simple and easy.  I am thinking about trying it out next year.  I just thought of it too late this year. Has anyone tried this before? What do you think?  Have you had any idea’s lately?

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Random Thoughts

I was just taking a few minutes and reviewing some of my recent posts here on StartUpStudent.  While doing that I noticed that there is kind of method to what I feel is my madness.  If you put the tasks together hopefully you’re going to find a set of steps that will take you down the path toward a functioning business.  Here’s what I mean:

Step 1: What do you Love?

Really until you know the answer to this question, how do you know where your business is headed.  I truly believe that you must build a business based on your passions.  If you don’t what is there to lean on when things don’t go as planned.  Also, do you really want to be spending all those hours building a business that you don’t love?

Step 2: Write it down (4 Reasons to build a Plan/Organization Chart)

I once heard it said that “A Goal without a plan is a dream”.  That seems fairly true to me.  It doesn’t have to be a 300 page document with financial projections.  Tim Berry did a great job of explaining the proper length of business plan when he said this:

I was about five years old when my granddad first asked me how long a person’s legs should be. His answer was “long enough to reach the ground.” — Tim Berry – The Ideal Length of a Business Plan

It should really just describe what you’re doing and how you’re going to do it.  What makes your company, your company?  This will serve as a roadmap as move down the bumpy path.  Plans are designed to guide your way and keep you on the path.  They give you that destination that you’re striving for.

Step 3: Take action (Be Proactive/Baby Steps)

Now jump.  Make it happen.  It’s time to make your business a reality.  It’s all about standing out on the diving board and then diving in?  Will you belly flop?  Maybe.  How are you going to know until get off the diving board?  Besides when you belly flopped, didn’t you just get back on the diving board and try again?  It took a while but you learned how to dive.  Did you read the entire owners manual of the car before driving it? No, you drove it to experience the vehicle.  So go, experience the business.  Look up what you don’t know.

Step 3A: Bring in people around you (Network/Online Persona)

Putting the right people around you is very important.  Creating your online persona and setting up your networks are profoundly important to successful businesses.  That doesn’t mean you should wait to start your business to create them but you should begin building them.  Maybe that’s taking a good friend to lunch to discuss the idea.  Drinks with an old college friend.  You simply need to start building connections with people and help them where you can.

Two other huge points that I think these items make me think of: Persistance and What goes around comes around.

Take your idea and run with it.  You may have to alter it, tweak it, or flat out come up with another idea but don’t give up.  I think that most people who have made it have simply persisted through the tough times.  Most who “failed”, simply quit trying.  Stick with it.

In many things “What goes around comes around” or saying it another way “Pay It Forward”.  Many times those phrases become cliche.  If you focus on helping others to build their networks/businesses/etc you’ll usually find that your networks are growing and your business is exploding.  This model will help you build quality partners, networks, and in the end business.

These items are a pretty good start in the direction of building that business/lifestyle that most people are trying to build.  It’s all about laying out the necessary groundwork and then starting.  Sure, you’ll have some conflicts, problems,  and headaches but take a shot.  Now is the time.

Be daring…be creative!

Jeremy

Jeremy Lattimore is the creative problem solving guru behind RefocusingTechnology.com and Borea Systems.  Currently, he’s obsessed with business automation/efficiency and social networks.  His question to you is: “How is your technology making you more efficient TODAY?”.

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Baby Steps

Have you seen the movie “What about Bob?“?  In that movie, Bob is afraid of going out of his house and the doctor tells Bob to use baby steps to get places.  So, Bob is repeating that throughout the movie “Baby Steps to the car… Baby steps to the car”.  Anyway, this is really a lesson that I have been learning recently.  Not about a phobia of being outside of my house but about making moves to building my business.

The Situation

As I have discussed in previous articles, it is extremely important that you come up with the vision of your business.  Then you have to create a plan that outlines what you business is and where it is going.   Once you have come up with a general idea, there you sit… in your living room with an idea.  Now what?

The Direction

This is the lesson that I have been learning recently.  It is time to start taking baby steps.  What does that mean?  Well, so many times we look at our vision and it is huge.  The path from the cubicle, classroom, manufacturing floor, or fry vat to our dreams seems like trying to jump across the Grand Canyon.  So instead of leaping (and probably not making it), you take a baby step to get to the other side.  Obvious steps: incorporate, get a logo, get a website, start blogging, etc.  Okay, so you’re already doing that, now what?  Take another baby step: join a local networking group, find a biz partner, take a network contact out for coffee.

There is really no secret to this, it is all about persistence.  In order to make your business grow you have to be persistent and keep the vision in mind.  If the steps you are taking are taking you toward that vision… you’re building a business!  I am believer that most business people don’t fail… they quit.  The only time that you can fail is when you quit, otherwise mistakes are simply learning opportunities.  So you have to take persistent baby steps in the direction.  I think that the cliche “It’s the journey not the destination” rings true with business as well.

The Journey

This concept is really describing the recent parts of my journey.  I am working on building a software business.  My medium to long term goal is to be focused on a couple of software product ideas that I have.  That said, I am bootstrapping the company at the current moment so I need to do consulting.  So, the first baby step I took was to pick up a couple of side clients.  Next, took an onsite contract with a company writing software.  Most recent step, direct contract through my company that will allow me to work remotely.  These steps are definitely not jumping over the canyon but I am definitely closer to the other side than I was a year ago.

So what is your next step?  Do you have the vision?  The Plan?  What’s next?

Be daring…be creative!

Jeremy

Jeremy Lattimore is a creative problem solving guru in the business technology field.  He has been involved in startups and has his MBA.  Currently, he’s obsessed with business automation/efficiency and social networks.  His current start up venture is Borea Systems and he’s diligently building his Refocusing Technology blog.

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